In light of the recent developments and Government recommendations regarding COVID-19, we are making some changes to our practice protocol.
All patients are asked to wait in their cars or outside of the practice upon arrival for their appointments. When you arrive, please call reception on 03 9739 3837 to let us know that you are here. In turn, when your doctor is ready for you, we will call you to let you know to come inside.
The aim of this procedure is to minimise time spent in the waiting room.
In addition to the new waiting room protocol, we are also offering phone consultations. To book a phone consultation, please call reception on 03 9739 3837
Please continue to be patient with us during this confusing time. We are working very hard to keep up to date with the relevant recommendations in order to provide the highest possible level of care to our patients. We are so appreciative for your patience and understanding thus far as we navigate through this uncharted territory!
If you have any questions or comments regarding our updated protocol, please do not hesitate to call reception on 03 9739 3837 or email info@msmedical.com.au